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Payment and delivery

PAYMENT FOR GOODS

The customer undertakes to pay for the ordered products with delivery costs to the seller, the trading company L'ADRIA COSMETICS doo, using one of the following payment methods:

  • The borrower - in cash
  • American Express® once
  • Visa, MasterCard® or Maestro® one time

    Modern and secure service for card payments on the Internet CorvusPay Kupuj Visa kartikama na rate na ladria.hr webshop-u Kupovina na rate MasterCard kartikama na ladria.hr webshop-u Payment method Maestro kartikama na ladria.hr webshop-u

    The sales contract is concluded at the moment of receipt of payment.
    If you pay in cash, you will pay the order in the exact amount in cash to the courier employee when picking up the goods. The courier offers cash on delivery as an additional service and therefore charges an additional fee.

    Additional protection during online shopping Verified by Visa Sigurna kupovina uz Visa Secure na ladria.hr webshop-u Sigurna kupovina Master i Maestro kartikama na ladria.hr webshop-u Secure online shopping with Mastercard Identity Check at ladria.hr webshop

    The exchange of sensitive data between the online payment system and the card authorization centers is carried out using a network that is fully protected from unauthorized access. Your sensitive credit card information is submitted online directly to the authorization center. The Ladria.hr web store does not store your credit card data. Read more on the "Privacy and Security" page.

    Import duties, customs duties, taxes and charges are not included in the item price or shipping costs. These charges are the buyer's responsibility. Please check with your customs office for additional costs before purchasing.

    DELIVERY

    The price for all shipments in the Republic of Macedonia up to 2,500.00 denars is 150.00 denars, and for shipments over 2,500.00 denars, delivery is free and without additional costs, regardless of the payment method.

    With the exception of pre-sale, most products in regular sale are shipped within 2 to 3 business days and delivered within 1 to 2 business days of dispatch to most destinations in the Republic of Macedonia (for smaller cities, shipments are delivered according to the GLS schedule).

    Orders received are usually processed the next business day (Monday to Friday) and shipped to the client (shipment recipient) within 24 hours. The exception is promotional and seasonal periods when, due to the increased number of orders, the preparation of shipments may exceptionally take longer than 24 hours.


    After ordering you will receive:

    • order confirmation via email, within a few minutes after order confirmation
    • notification that the order has been shipped by GLS via email with the shipment number, usually within 1 business day of order confirmation (except for the pre-sale period when the expected delivery time is longer)
    • notification that the shipment will arrive at your address the next day via SMS from GLS, if you have left your mobile number

    You can track the shipment via GLS Track & Trace .
    If the contents of the shipment are damaged or in any other way do not correspond to the purchase, please contact us by email at ladriamk@gmail.com without delay.